Privacy Policy2017-05-08T06:59:26+00:00

privacy policy

Last Updated May 8, 2017

At VIVIO Health, Inc. (“VIVIO”), our most important asset is our relationship with you. VIVIO respects your privacy and takes Internet privacy very seriously. In this Privacy Statement, we would like to tell you what personal data we collect, what we use it for and when it may be disclosed.

By accepting VIVIO’s Terms of Service (which incorporates by reference this Privacy Statement), you are also agreeing to the terms and conditions of this Privacy Statement, including consenting to the use and disclosure of certain information, including personal information provided to us as outlined in this Privacy Statement.

This Privacy Statement applies to http://www.viviohealth.com owned and operated by VIVIO Health, Inc. This Privacy Statement describes how VIVIO collects and uses the personal information you provide on our websites. It also describes the choices available to you regarding our use of your personal information.

If you have questions or complaints regarding our Privacy Statement or practices, please contact us at info@viviohealth.com or by calling us at 925-365-6600.

 

  1. Collection of Information
  • We will not sell, share or rent personal information that is collected on this Web site in ways different than from what is disclosed in this Statement.
  1. Information Collected
  • Information Requests. If you wish to request more information about VIVIO you are required to provide contact information (for example, name and e-mail address). This information will be used by VIVIO to contact you about our services.
  • Certain communications (for example, requests for more information) are recorded and maintained by VIVIO. VIVIO considers these communications to be personal and private and will not use or disclose these communications except as provided for in this Privacy Statement, where required by law, or unless you agree to additional use and disclosure of such information.
  • Log Files. As is true of most websites, VIVIO automatically collects and stores in log files the Internet Protocol (IP) address of the computer you are using; the name of the domain and host from which you access the Internet; the browser software you use and your operating system; the date and time you access the service; and the Internet address of the Web site from which you directly linked to VIVIO. We may combine this automatically collected log information with other information we collect about you. VIVIO uses this log file information to analyze trends, monitor service traffic and usage patterns for internal marketing and security purposes, and to help make the VIVIO website more useful.
  1. Use And Disclosure of Your Information
  • Information Requests. If you wish to request more information about VIVIO you are required to provide contact information (for example, name and e-mail address). This information will be used by VIVIO to contact you about our services.
  • Certain communications (for example, requests for more information) are recorded and maintained by VIVIO. VIVIO considers these communications to be personal and private and will not use or disclose these communications except as provided for in this Privacy Statement, where required by law, or unless you agree to additional use and disclosure of such information.
  • Log Files. As is true of most websites, VIVIO automatically collects and stores in log files the Internet Protocol (IP) address of the computer you are using; the name of the domain and host from which you access the Internet; the browser software you use and your operating system; the date and time you access the service; and the Internet address of the Web site from which you directly linked to VIVIO. We may combine this automatically collected log information with other information we collect about you. VIVIO uses this log file information to analyze trends, monitor service traffic and usage patterns for internal marketing and security purposes, and to help make the VIVIO website more useful.

          In addition to the uses and collection of information outlined above, your information may also be used and disclosed as follows:

  • Survey you to evaluate and improve the VIVIO service. If you participate, we will request certain personal information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and business address. We use this information to improve the service accuracy and develop new products.
  • We may use a third party service provider to conduct these surveys. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
  • Locator information, which may include your name, electronic messaging address, physical address, and/or other data that enables someone to personally identify you. VIVIO and your Internet Access Provider may use Locator information as is necessary to enforce any of the terms of the VIVIO Terms of Use.
  • Provide access to gated areas of the site such as webinars.
  • Operate the VIVIO service and decide what services will meet our members’ needs.
  • Provide information as required by law.
  • Update you on the VIVIO service its benefits.
  1. Disclosure of Information
  • Compliance with Laws. VIVIO will not disclose personal information to third parties other than as provided for in this Privacy Statement, except when required to do so by law such as to comply with a subpoena or similar legal process, or you have otherwise consented to additional use or disclosure of the information. We may also disclose your personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, and if VIVIO is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Third Parties. If you use VIVIO to link to another web site, you may decide to disclose personal information at that web site. For example, you might provide your contact information to obtain an information packet from an organization. Please be aware that in contacting that site, or in providing information on that site, that third party may obtain personal information about you. This Privacy Statement does not apply when you leave VIVIO and go to a third party web site from VIVIO. We encourage you to be aware when you leave our service and to read the privacy policy of each and every site that collects personal information.
  • Service Providers We may provide your personal information to companies that provide services to help us with our business activities such as marketing. These companies are authorized to use your personal information only as necessary to provide these services to us.
  1. Opting Out or Opting In to Specific Uses of Information
  • If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or ask to have the information removed by emailing our team at info@viviohealth.com. We will respond to your request to access within 30 days.
  • Email Updates and VIVIO Service Marketing. VIVIO may provide service updates, tips or education, or may market the VIVIO service to you. Out of respect for your privacy, you will be able to opt-out of any such email communications at any time. You can expect to receive one to two emails per month from VIVIO. To opt-out of VIVIO email, please click the “unsubscribe” link at the bottom of any email or send an email with the subject line “Unsubscribe” to info@viviohealth.com.
  1. Storage and Maintenance of Information
  • VIVIO will store and maintain your personal information in accordance with this Privacy Statement. We will also retain your information as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  1. Security
  • We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@viviohealth.com.
  1. Tracking Technologies
  • Technologies such as: cookies, beacons, tags and scripts are used by VIVIO Health, Inc. and our partners (such as marketing partners) affiliates, or analytics or service providers (such as webinar providers). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
  • We use cookies to personalize our service for you and to collect aggregate, non-personal information regarding site usage by all of our users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
  • We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
  • We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting us at info@viviohealth.com Please note this does not opt you out of being served ads. You will continue to receive generic ads.
  • Our Web site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Social Media Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable such Features to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with such Features are governed by the privacy policy of the company providing it.

9. Miscellaneous

  • If you have any questions about this Privacy Statement or the use of your information via VIVIO, please contact us at info@viviohealth.com.

10. Changes to Privacy Statement

  • VIVIO will only use your personal information in the manner described in the Privacy Statement in effect when we collected the information from you. However, we reserve the right to change the terms of this Privacy Statement at any time by posting those changes on our service so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected or if we make any material changes, we will document such changes on our Web site. We urge you to check here for any updates to this Privacy Statement from time to time.